Slack

Overview

• Team Communication
• Messaging Platform
• Workflow Automation
• Collaboration Hub
• CRM Integration
• Channel-Based Messaging
• Remote Work
• Sales Operations

Slack is a collaboration platform designed for sales teams, remote companies, and cross-functional organizations who need real-time communication instead of email. It organizes conversations into channels (by team, project, or deal), enables direct messages and group chats with threaded conversations, integrates with 2,500+ apps including Salesforce, HubSpot, Zoom, and Google Workspace, provides no-code Workflow Builder for automating approvals, notifications, and handoffs, and offers AI-powered search across all messages, files, and integrated apps. People use Slack because it reduces email by 48%, accelerates deal updates by 29% with Salesforce integration, and eliminates status meetings by making work transparent in channels.

Slack shines in deal room collaboration, customer success account management, remote team coordination, and cross-functional GTM workflows. Teams see results fast, often reducing email volume within the first week and improving deal visibility within the first month with CRM integrations. It fits smoothly into your tech stack by integrating natively with Salesforce, HubSpot, Zendesk, Jira, Google Workspace, and 2,500+ other tools. Slack is not designed for on-premise deployment or very small teams (<10 people) using basic email but focuses on scalable team communication efficiently.

Slack is recommended for sales teams, remote companies, customer success organizations, and cross-functional GTM teams who need real-time communication and CRM-integrated workflows.

Company Size:

• Startups
• SMBs
• Mid-Market
• Enterprise

• Channel-based messaging organized by team, project, or customer
• Native integrations with Salesforce, HubSpot, and 2,500+ apps
• No-code Workflow Builder for automating approvals and notifications
• AI-powered search across messages, files, and integrated apps
• Audio/video huddles for quick sync calls
• Enterprise-grade security with SSO and compliance controls

Slack is a team communication platform designed for sales teams and remote companies who need real-time coordination instead of email. It organizes conversations into channels, integrates with 2,500+ apps including Salesforce and HubSpot, automates workflows with no-code builder, and provides AI-powered search. People use Slack because it reduces email by 48% and accelerates deal updates by 29% with CRM integration.

Slack shines in deal room collaboration, customer success management, and cross-functional GTM workflows. Teams reduce email volume within the first week and improve deal visibility within the first month.

Slack offers a FREE plan with 90 days message history and 10 app integrations for unlimited users, Pro plan at $7.25/user/month (annual) with unlimited history and AI features, Business+ at $12.50/user/month with advanced security and Salesforce premium features, and Enterprise Grid with custom pricing for unlimited workspaces and eDiscovery. All paid plans include 24/7 support and core AI features.

Starting Price: FREE (Pro at $7.25/user/month) Trial: FREE plan forever, Pro trial available

Free

$0 Per User, Forever

It includes:

• Unlimited users
• 90 days message history
• 10 app integrations
• One-on-one huddles
• Basic file sharing
• Salesforce channels (new 2025)

Pro

$7.25 Per User, Per Month (Annual)

It includes:

• All Free features
• Unlimited message history
• Unlimited app integrations
• Group audio/video calls
• AI summaries & huddle notes
• 24/7 customer support
• Screen sharing

Business+

$12.50 Per User, Per Month (Annual)

It includes:

• All Pro features
• SAML-based SSO
• 99.99% uptime SLA
• Advanced compliance
• AI workflow generation
• Premium Salesforce features
• 4-hour support response

Enterprise Grid

Contact Sales Custom Package

It includes:

• All Business+ features
• Unlimited workspaces
• Enterprise-wide search
• eDiscovery capabilities
• Advanced admin controls
• Dedicated support team
• Custom contract terms

Complexity: Beginner

Slack's implementation begins with 30-minute workspace creation and team invitations for immediate messaging. For full deployment with CRM integrations and automated workflows, expect 1-2 weeks to create workspace and invite team members, set up channels organized by team/project/customer, connect Salesforce or HubSpot for CRM integration, configure Workflow Builder for automated notifications, install key app integrations (Zoom, Google Drive, etc.), and establish channel naming conventions and usage guidelines before scaling adoption.

• Replace email with channel-based messaging reducing inbox by 48%
• Accelerate deal velocity by 29% with real-time Salesforce updates in channels
• Automate cross-functional workflows with no-code Workflow Builder
• Integrate 2,500+ apps including CRM, project management, and video conferencing
• Search across all messages, files, and app data with AI-powered search
• Coordinate remote teams with audio/video huddles and screen sharing

Visit Website: https://slack.com

Social:

• LinkedIn: https://www.linkedin.com/company/slack-hq/
• Twitter: https://twitter.com/SlackHQ

From: FREE (Pro at $7.25/user/month) Trial: FREE plan forever

• Startups
• SMBs
• Mid-Market
• Enterprise

Complexity: Beginner

• Microsoft Teams - Enterprise communication
• Discord - Community chat
• Zoom - Video-first meetings
• Google Chat - Google Workspace messaging
• Mattermost - Open-source alternative

Sources:

• Slack Pricing Plans 2025 | Official Site
• Updates to Slack Pricing & Features | Slack Help
• Slack Pricing Guide 2025 | CloudEagle
• Slack for Sales Teams | Official Site
• Salesforce Slack Integration | Official Site
• Slack CRM Integration | Pipedrive