VoiceOps

Overview

• Call Analytics
• Sales Coaching
• Performance Insights
• Conversation Analytics
• Call Quality
• Rep Benchmarking
• Manager Tools
• Talk Track Analysis

VoiceOps is a call coaching analytics platform designed for sales managers who want data-driven insights into call performance. It provides call analysis extracting metrics like talk-to-listen ratios, question frequency, objection handling, performance benchmarking comparing reps to top performers and team averages, successful pattern identification showing what techniques win deals, coaching recommendations providing rep-specific improvement areas, and team analytics tracking collective performance trends. People use VoiceOps because data-driven insights improve call effectiveness by 30-40%, benchmarking reveals best practices, and costs $100-200/user/mo delivering actionable coaching intelligence.

VoiceOps shines in sales managers optimizing call quality, revenue leaders identifying winning strategies, sales ops tracking performance trends, and teams prioritizing data-driven coaching. Teams see results fast, often improving call effectiveness by 30-40% and replicating top performer techniques.

VoiceOps is recommended for SMB and mid-market sales teams who want call analytics and performance benchmarking to improve sales call effectiveness.

Company Size:

• SMBs
• Mid-Market

• Call analysis extracting performance metrics (talk ratio, questions, objections)
• Performance benchmarking comparing reps to top performers and team averages
• Successful pattern identification showing techniques that correlate with wins
• Coaching recommendations providing rep-specific improvement areas
• Team analytics tracking collective performance trends over time
• Integration with call platforms (Dialpad, RingCentral, Zoom)

VoiceOps is a call analytics platform designed for managers who want data-driven call insights. It provides call analysis, performance benchmarking, pattern identification, coaching recommendations, and team analytics. People use VoiceOps because insights improve call effectiveness by 30-40% and costs $100-200/user/mo.

VoiceOps shines in managers optimizing call quality, revenue leaders identifying strategies, sales ops tracking trends, and teams prioritizing data coaching. Teams improve call effectiveness by 30-40%.

VoiceOps offers subscription plans starting at $100/month per user for Professional with core analytics, scaling to $200/month per user for Enterprise with advanced insights. All plans include call analysis, benchmarking, coaching recommendations. 14-day free trial available.

Starting Price: $100/month per user Trial: Available, 14 days of trial

Professional

$100 Per User, Per Month

Call analysis, performance benchmarking, pattern identification, basic coaching insights, integration support

Business

$150 Per User, Per Month

All Professional features, advanced analytics, custom benchmarks, API access, priority support

Enterprise

$200 Per User, Per Month

All Business features, unlimited call analysis, dedicated CSM, custom training

Complexity: Intermediate

VoiceOps's implementation begins with account creation, call platform integration, and first analytics within 1 week. For full deployment, expect 2-3 weeks to integrate with call recording platform, configure performance metrics and benchmarks, establish coaching workflows, train managers on insights, and create team analytics dashboards.

• Improve call effectiveness by 30-40% with data-driven insights
• Identify top performer patterns replicating winning techniques
• Benchmark rep performance against team averages objectively
• Receive specific coaching recommendations for each rep
• Track performance trends measuring improvement over time
• Optimize coaching at $100-200/user/mo with actionable intelligence

Visit Website: https://voiceops.com

From: $100/month per user Trial: Available, 14 days of trial

• SMBs
• Mid-Market

Complexity: Intermediate

• Gong - Conversation intelligence
• Chorus - Revenue intelligence
• Attention - AI call analysis
• ExecVision - Call coaching
• Balto - Real-time guidance