Zapier

Zapier

workflow automation

Reviewed byRaphael Berrebi|GTM Automation Specialist|Jan 18, 2026
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Zapier is a no-code automation platform that connects 6,000+ apps to automate workflows without engineering resources. It delivers value by creating automated "Zaps" linking trigger events to actions across tools, enabling data syncing between CRM, marketing automation, and data sources, building custom workflows in minutes with drag-and-drop interface, handling complex multi-step automations with

Workflow AutomationLead Generation

Used in 2 workflows

Popular Workflows with Zapier

Lead Routing Automation

Form submission → Create CRM lead → Assign to rep → Slack notification

< 15 minutes to build
Lead RoutingCRM Automation

Cross-Platform Data Sync

Keep Salesforce, HubSpot, and Google Sheets in sync automatically

Real-time
Data SyncCRM Automation
Complete Profile Guide

Everything You Need to Know About Zapier

Complete guide to features, pricing, integrations, and implementation

Overview

  • Workflow Automation
  • Integration Platform
  • No-Code Automation
  • Data Pipeline
  • App Integration
  • Sales Operations
  • Marketing Operations
  • RevOps Automation

What is Zapier

Zapier is a no-code automation platform designed for sales operations, marketing teams, and business users who need to connect apps and automate workflows without developers. It provides drag-and-drop Zap builder creating trigger-action workflows, 6,000+ app integrations including Salesforce, HubSpot, Slack, Gmail, Sheets, multi-step Zaps supporting complex logic (filters, paths, delays), pre-built templates for common workflows (lead routing, data sync, notifications), and scheduled automation running tasks at set times. People use Zapier because it democratizes automation for non-technical users, eliminates manual copy-paste between tools, and enables workflow creation in 10-30 minutes instead of weeks of development.

Zapier shines in sales teams automating lead routing from forms to CRM, marketing teams syncing data between platforms (HubSpot → Sheets → Slack), customer success teams triggering workflows based on product usage, and operations teams building custom data pipelines without IT resources. Teams see results fast, often automating first workflow in 30 minutes and saving 10-20 hours per week per person through elimination of manual tasks. It fits smoothly into your tech stack by connecting virtually any SaaS tool via 6,000+ integrations for unified data flow. Zapier is not designed for complex data transformations requiring code but focuses on accessible workflow automation efficiently.

Ideal Customer Profile

Zapier is recommended for sales operations, marketing teams, customer success, and business users who want to automate workflows and connect apps without coding or engineering resources.

Company Size:

  • Startups
  • SMBs
  • Mid-Market
  • Enterprise

Key Features

  • 6,000+ app integrations (Salesforce, HubSpot, Slack, Gmail, Sheets)
  • No-code Zap builder with drag-and-drop interface
  • Multi-step Zaps with conditional logic, filters, and paths
  • Pre-built templates for 1,000+ common workflows
  • Scheduled automation running tasks at set times
  • Free tier with 100 tasks/month for testing

Best Use Case For Zapier

Zapier is a no-code automation platform designed for business users who need to connect apps and automate workflows without developers. It provides drag-and-drop Zap builder, 6,000+ integrations, multi-step workflows with conditional logic, pre-built templates, and scheduled automation. People use Zapier because it democratizes automation and enables workflow creation in 10-30 minutes instead of weeks of development.

Zapier shines in automating lead routing, syncing data between platforms, triggering workflows based on events, and building custom data pipelines without IT. Teams see results fast, often automating first workflow in 30 minutes and saving 10-20 hours per week.

Pricing

Zapier offers a freemium model starting with a free tier for 100 tasks/month with basic single-step Zaps, scaling to $19.99-$599/month for professional teams with multi-step Zaps and higher task limits. All plans include 6,000+ integrations and pre-built templates. Higher tiers add unlimited Zaps, premium app access, advanced logic, and priority support. Free tier available permanently.

Starting Price: $0 (Free tier with 100 tasks/month) Trial: Available, Free tier with limitations

Free

$0 Per Month

It includes:

  • 100 tasks/month
  • Single-step Zaps
  • 5 Zaps
  • 15-minute update intervals
  • Email support
  • Community access

Starter

$19.99 Per Month

It includes:

  • 750 tasks/month
  • All Free features
  • Multi-step Zaps (3 steps)
  • 20 Zaps
  • Premium app access
  • Faster updates (5 min)

Professional

$49 Per Month

It includes:

  • 2,000 tasks/month
  • All Starter features
  • Unlimited Zaps
  • Multi-step Zaps (unlimited)
  • Advanced logic (paths, filters)
  • Priority support

Team

$299 Per Month

It includes:

  • 50,000 tasks/month
  • All Professional features
  • Unlimited team members
  • Shared workspace
  • Premier app access
  • Dedicated support

Company

$599 Per Month

It includes:

  • 100,000 tasks/month
  • All Team features
  • Advanced admin controls
  • SSO & SAML
  • Custom data retention
  • Account management

What are Zapier alternatives?

Make (formerly Integromat)

Visual Automation Platform

View | Pricing: Starting at $0 | Trial: Available, Free tier

Categories: Workflow Automation, Integration, No-Code

Workato

Enterprise Integration Platform

View | Pricing: Contact Sales | Trial: Demo only

Categories: Enterprise Automation, Integration, AI Workflows

Tray.io

General Automation Platform

View | Pricing: Contact Sales | Trial: Demo only

Categories: Enterprise Automation, Integration, API Platform

n8n

Open-Source Workflow Automation

View | Pricing: Starting at $0 | Trial: Available, Self-hosted free

Categories: Open-Source Automation, Workflow, Developer Tool

Bardeen AI

Browser-Based Automation

View | Pricing: Starting at $0 | Trial: Available, Free tier

Categories: Browser Automation, AI Workflows, Chrome Extension

Power Automate

Microsoft Automation Platform

View | Pricing: Starting at $15/user/month | Trial: Available, 90 days free

Categories: Microsoft Integration, Automation, Enterprise

How simple is Zapier setup?

Complexity: Beginner

Zapier's implementation begins with account creation and first Zap creation within 15-30 minutes by selecting trigger app, choosing action app, and mapping data fields. For full deployment with team workflows and complex automations, expect 1-2 weeks to build library of Zaps for common tasks, train team on Zap creation and editing, set up error handling and notifications, test data flow accuracy, and document workflows before scaling automation across organization.

Frequently Asked Questions

How to use Zapier?

Create account, start new Zap, select trigger app and event (e.g., "New HubSpot contact"), connect account, select action app and event (e.g., "Create Salesforce lead"), map data fields, test Zap, then turn on to automate workflow continuously.

How much is Zapier?

Zapier offers a free tier with 100 tasks/month, scaling from $19.99 to $599/month based on task volume (750-100K) and features, plus custom Enterprise pricing for unlimited tasks and advanced controls.

Why choose Zapier?

Automate 50-80% of manual data tasks without code, save 10-20 hours per week per person, connect 6,000+ apps including Salesforce, HubSpot, Slack, eliminate errors from manual copy-paste, create workflows in 10-30 minutes, and start free with 100 tasks/month.

How does Zapier work?

Zapier monitors trigger apps for specified events (e.g., "new form submission"), receives event data when trigger occurs, applies filters and conditional logic, transforms data as needed, then executes actions in connected apps (e.g., "create CRM record, send Slack notification") automatically in real-time.

Is Zapier free?

Yes, Zapier offers a permanent free tier with 100 tasks/month and basic single-step Zaps. Paid plans start at $19.99/month for multi-step Zaps and higher task limits.

How to learn Zapier?

Use Zapier's learning center, pre-built Zap templates (1,000+ workflows), video tutorials, automation academy courses, community forum, and email support for implementation guidance.

What are Zapier alternatives?

Alternatives include Make for visual automation with free tier, Workato for enterprise integration, Tray.io for general automation platform, n8n for open-source self-hosted option, Bardeen AI for browser automation, and Power Automate for Microsoft ecosystems.

What are Zapier reviews?

Zapier is rated 4.5/5 on G2 with 1.2M+ reviews, praised for ease of use, broad integration library, and reliability, used by 2M+ businesses including SMBs, startups, and Fortune 500 companies.

Does Zapier have an API?

Yes, Zapier offers Partner API for building integrations and embedding Zapier in your product, plus Developer Platform for creating custom apps that connect to Zapier's 6,000+ integration ecosystem.

Does Zapier have a trial or a demo?

Zapier provides a permanent free tier with 100 tasks/month and basic features for unlimited testing. Paid plans can be tested with free tier before upgrading.

How does Zapier help?

  • Connect 6,000+ apps without code or engineering resources
  • Automate 50-80% of manual data tasks saving 10-20 hours/week
  • Create workflows in 10-30 minutes with drag-and-drop builder
  • Sync data between CRM, marketing, and sales tools automatically
  • Eliminate errors from manual copy-paste between platforms
  • Start free with 100 tasks/month before scaling

Pricing Summary

From: $0 (Free tier with 100 tasks/month) Trial: Available, Free tier with limitations

Who is Zapier for?

  • Startups
  • SMBs
  • Mid-Market
  • Enterprise

Is Zapier easy to use?

Complexity: Beginner

  • Make - Visual automation
  • Workato - Enterprise integration
  • n8n - Open-source automation
  • Bardeen AI - Browser automation
  • Power Automate - Microsoft automation

Related Categories & Tools

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