ConnectAndSell

Overview

ConnectAndSell is an enterprise human-assisted parallel dialing platform guaranteeing 100 conversations per day per rep at $10,000-15,000/month through a hybrid model combining AI dialing technology with live human agents who screen calls before transferring to your sales reps.

Unlike self-service parallel dialers (Nooks, Orum, Koncert) costing $200-500/user/month where your reps dial directly, ConnectAndSell's "Lightning" agents use proprietary technology to dial up to 200 numbers simultaneously, detect live conversations, and hand off qualified prospects to your reps - positioning it as a "conversation delivery service" rather than dialing software.

The Enterprise-Only Reality: With pricing starting at $10K/month per rep requiring 12-month contracts ($120K+/year), ConnectAndSell serves Fortune 500 sales teams with $100K+ ACV products where conversation guarantees justify $10K/month costs - not SMB teams under $15M ARR seeking $200-500/user self-service dialers.

Human-Assisted Parallel Dialing Model

1. Agent-Managed Dialing (vs Self-Service Dialers)

• ConnectAndSell agents dial your contact lists using proprietary "Lightning" technology calling 100-200 numbers simultaneously
• When live prospect answers, agent screens call with brief qualification ("Is this the right person for [topic]?")
• Qualified prospects are transferred to your reps via "hot transfer" while non-qualified calls are logged
• vs Self-Service Parallel Dialers: Nooks/Orum/Koncert let YOUR reps dial 5-10 lines simultaneously at $200-500/user without human intermediaries

2. 100-Conversation-Per-Day Guarantee

• ConnectAndSell guarantees 100 live conversations per rep per day (based on list quality and rep availability)
• If falling short, additional dialing hours included to meet guarantee
• Reality Check: Reviews report 50-80 conversations/day typical with 30-40% being qualified decision-makers (rest are gatekeepers/wrong contacts)

3. CRM Integration and Call Logging

• All calls logged to Salesforce/HubSpot with dispositions (connected, gatekeeper, voicemail, wrong number)
• Meeting scheduled outcomes sync to CRM automatically
• Call recordings available for transferred conversations only (agent screening not recorded)

Three ConnectAndSell Products

ConnectAndSell Lightning ($10K-12K/month/rep)

• Human-assisted parallel dialing with 100-conversation guarantee
• Live agent screening and hot transfers to your reps
• Best for: Enterprise teams with dedicated BDRs and $100K+ ACV products

ConnectAndSell Instant ($500-1,000/user/month est.)

• Self-service AI parallel dialer (no human agents)
• Reps dial directly similar to Nooks/Orum
• Best for: Mid-market teams wanting ConnectAndSell brand without $10K/month cost
• Note: Pricing not publicly disclosed, estimates based on market positioning

ConnectAndSell Koncert (via 2022 Acquisition)

• AI parallel dialer with local caller ID and 4 dialing modes
• See separate Koncert profile for details
• Pricing: $250-375/user/month (est. $3K-4.5K/year)

Human Agent Screening and Hot Transfers

ConnectAndSell agents dial your lists, screen calls with brief qualification questions, and transfer qualified prospects to your reps via live "hot transfer" - eliminating dialing/screening time but creating handoff dependencies.

What This Means:

• Reps receive only qualified conversations (agents handle gatekeepers, wrong numbers, voicemails)
• 100-conversation guarantee means predictable activity volume
• Tradeoff: Awkward handoffs when agents mis-qualify prospects or transfer during bad timing (prospect says "I'm in a meeting" but agent transfers anyway)

Proprietary "Lightning" Parallel Dialing Technology

ConnectAndSell's patented technology dials 100-200 numbers simultaneously using carrier-grade infrastructure detecting live pickups in <1 second - faster parallel dialing than self-service competitors (Nooks/Orum dial 5-10 lines).

What This Means:

• Higher contact rates (20-30% live pickup) vs self-service dialers (15-20%)
• More conversations per hour (12-15/hour) vs self-service (8-10/hour)
• Tradeoff: $10K/month cost for agent-operated dialing vs $200-500/user for self-service AI parallel dialers

CRM Integration with Meeting Disposition Sync

All calls sync to Salesforce/HubSpot with outcomes (connected, gatekeeper, not interested, meeting scheduled) and recordings for transferred conversations - same level of CRM integration as $200-500/user competitors at 20-50X the price.

What This Means:

• Sales ops visibility into conversation outcomes and meeting conversion rates
• Call recordings for coaching (transferred calls only, not agent screening)
• Tradeoff: No unique CRM capabilities vs Nooks/Orum/PhoneBurner - same Salesforce/HubSpot bidirectional sync

ConnectAndSell uses custom enterprise pricing only with no self-service plans or public pricing disclosure:

Estimated Pricing (Based on User Reports)

ConnectAndSell Lightning (Human-Assisted):

• $10,000-15,000/month per rep for 100-conversation-per-day guarantee
• Minimum 12-month contracts ($120K-180K/year per rep)
• Typical deal: $10K/month × 5 reps × 12 months = $600K annual contract

ConnectAndSell Instant (Self-Service AI Dialer):

• $500-1,000/user/month (estimated) - not publicly disclosed
• Similar to Nooks ($208/user) and Orum ($250/user) but 2-4X higher pricing
• Requires custom quote with minimum seat commitments

ConnectAndSell Koncert (Post-Acquisition Product):

• $250-375/user/month (est. $3K-4.5K/year) for AI parallel dialer
• See Koncert profile for detailed pricing breakdown

What's Included at Each Tier

Lightning ($10K-15K/month/rep):

• 100 live conversations per day guarantee
• Human agent screening and hot transfers
• CRM integration (Salesforce, HubSpot)
• Call recordings for transferred conversations
• Dedicated customer success manager

Instant ($500-1K/user/month est.):

• Self-service AI parallel dialing (no human agents)
• 5-10 simultaneous lines
• CRM integration and call logging
• Not Recommended: Pay $500-1K/user for features available at Nooks ($208) or Orum ($250)

Pricing Comparison: ConnectAndSell vs SMB Alternatives

Reality Check: ConnectAndSell Lightning costs 48-72X more than Nooks ($10K/month vs $208/user) and 40-60X more than Orum ($10K vs $250/user) for similar conversation outcomes - justified only for enterprise teams with $100K+ ACV products.

If you're an SMB team under $15M ARR (the typical GTMLabz.io reader), ConnectAndSell's $10K-15K/month/rep pricing is 40-72X more expensive than self-service AI parallel dialers delivering similar conversation volumes:

Why SMB Teams Should Choose Nooks, Orum, or PhoneBurner Instead

1. Nooks - Best Value AI Parallel Dialer ($208/user/month)

• Pricing: $208/user/month = $2,496/year (vs ConnectAndSell $120K+/year = 48X cheaper)
• Features: 10-line simultaneous AI dialing, auto-voicemail drop, real-time battle cards, CRM sync
• Why Better: Same 200+ contacts/hour and 10-15 conversations/hour outcomes as ConnectAndSell Lightning without $10K/month cost or agent handoff awkwardness
• See Full Review: Nooks Profile

2. Orum - Enterprise AI Parallel Dialer ($250/user/month)

• Pricing: $250/user/month = $3,000/year (vs ConnectAndSell $120K+/year = 40X cheaper)
• Features: 5-line AI parallel dialing with live conversation detection, Salesforce native, free trial available
• Why Better: Self-service dialing (no agent dependencies), transparent pricing, 14-day free trial vs ConnectAndSell's custom-quote-only model
• See Full Review: Orum Profile

3. PhoneBurner - Power Dialer with Workflow Automation ($127-183/user/month)

• Pricing: $127-183/user/month = $1,524-2,196/year (vs ConnectAndSell $120K+/year = 55-79X cheaper)
• Features: 1-line power dialing (60-80/hour), email/SMS automation, workflow triggers, 200+ integrations
• Why Better: Best for teams prioritizing workflow automation (call outcome → automated email follow-up) vs raw dialing volume, at fraction of ConnectAndSell cost
• See Full Review: PhoneBurner Profile

4. Koncert - AI Parallel Dialer with Local Caller ID ($250-375/user/month)

• Pricing: $250-375/user/month = $3K-4.5K/year (vs ConnectAndSell $120K+/year = 27-40X cheaper)
• Features: 4 dialing modes (AI Parallel, AI Flow, Agent-Assisted, Click), local caller ID, real-time coaching
• Why Better: Flexibility to switch between dialing modes based on campaign needs, with local presence features ConnectAndSell lacks
• See Full Review: Koncert Profile

When ConnectAndSell IS Worth $10K/Month

ConnectAndSell justifies its $10K-15K/month/rep cost only if ALL of these apply to your team:

✅ Enterprise company ($50M+ ARR) with Fortune 500 sales org ✅ High ACV products ($100K+ deal sizes) where 1-2 extra deals/year/rep justify $120K cost ✅ Dedicated BDR team with sales ops support for agent coordination ✅ Budget for $600K-1.2M annual contracts (5-10 reps × $10K-15K/month × 12 months) ✅ Conversation guarantees matter more than cost (100/day minimum required)

For SMB teams under $15M ARR: Choose Nooks ($208/user), Orum ($250/user), PhoneBurner ($127-183/user), or Koncert ($250-375/user) instead - 40-79X cheaper with self-service dialing.

Recommendation:

• Choose ConnectAndSell if you're Fortune 500 with $100K+ ACV products, $10K/month/rep budget, and need conversation guarantees
• Choose Nooks if you're SMB under $15M ARR needing AI parallel dialer at best value ($208/user = 48X cheaper than ConnectAndSell)
• Choose Orum if you're mid-market/enterprise wanting Salesforce-native parallel dialer with self-service trials ($250/user = 40X cheaper)
• Choose PhoneBurner if you prioritize workflow automation (call → email → SMS sequences) vs raw dialing volume ($127-183/user = 55-79X cheaper)

G2 Reviews (4.3/5 stars, 280 reviews)

What Users Love:

• "100-conversation guarantee delivers predictable pipeline" (VP Sales, Enterprise Software)
• "Agent screening eliminates gatekeeper calls saving 2-3 hours/day" (BDR Manager, SaaS)
• "Contact rates 2-3X higher than when we used Orum or SalesLoft" (Head of Sales, Fintech)

What Users Complain About:

• "Awkward handoffs when agents transfer during bad timing - prospect says 'I'm in a meeting' but call transfers anyway" (SDR, MarTech)
• "Drop call rates 20-25% damage our brand - prospects get hung up on mid-ring when multiple answer simultaneously" (Sales Ops, B2B SaaS)
• "$10K/month per rep unsustainable for SMB - switched to Nooks at $208/user with same conversation volume" (Founder, Series A Startup)
• "Agent availability issues during holidays/peak times mean fewer conversations despite paying $10K/month" (Director of Sales, Healthcare)
• "No recordings of agent screening portion makes quality assurance impossible" (Enablement Manager, Enterprise)

Capterra Reviews (4.4/5 stars, 95 reviews)

Common Themes:

• Conversation Guarantees Work for Enterprise: Fortune 500 teams love predictable 100-conversation/day volume for planning pipeline
• Pricing Prohibitive for SMB: Most SMB teams under $15M ARR report $10K/month unsustainable and switch to Nooks/Orum
• Handoff Quality Inconsistent: Agent screening quality varies - some agents excellent at qualifying, others transfer anyone who answers
• Drop Calls Hurt Brand: 15-25% drop call rates when parallel dialing causes multiple pickups frustrate prospects and damage reputation

Our Take: ConnectAndSell serves a very specific enterprise niche: Fortune 500 sales teams with $100K+ ACV products where conversation guarantees justify $10K-15K/month/rep costs ($120K-180K/year). For SMB teams under $15M ARR (the typical GTMLabz.io reader), ConnectAndSell is 40-72X more expensive than Nooks ($208/user), Orum ($250/user), PhoneBurner ($127-183/user), or Koncert ($250-375/user) - all delivering similar conversation volumes with self-service AI dialing. The human-assisted model eliminates gatekeeper screening time but creates awkward handoff dependencies and 15-25% drop call rates damaging prospect experience. Verdict: Skip ConnectAndSell unless you're enterprise with $50M+ ARR and $600K+ annual budgets - choose Nooks (best value), Orum (enterprise self-service), PhoneBurner (workflow automation), or Koncert (local caller ID) instead.

ConnectAndSell integrates with major CRMs for contact sync and call logging - same level of integration as $200-500/user competitors without unique enterprise capabilities:

CRM Integrations:

• Salesforce - Bidirectional contact sync, call logging, meeting dispositions, opportunity association
• HubSpot - Contact management, activity logging, deal sync
• Pipedrive - Call outcomes sync, meeting scheduled events
• Microsoft Dynamics - Enterprise CRM integration for activity tracking

What's Missing vs Self-Service Dialers:

• ❌ No native integrations with Outreach, SalesLoft, or Apollo (must use Zapier)
• ❌ No Slack notifications for agent handoffs or conversation outcomes
• ❌ No email automation triggers based on call dispositions (vs PhoneBurner's workflow automation)

Integration Comparison:

Recommendation: ConnectAndSell's integrations are table stakes - no unique enterprise capabilities vs competitors costing 40-72X less.